I Don't See Enough Available Rides
September 20 2024 12:08am
The number of rides available in your area will vary depending on the time of year and the number of rides needed near you. However, if you are consistently see...
Finding and Claiming Back-to-Back Rides
September 19 2024 10:51pm
Some CareDrivers find it helpful to find a set of back-to-back rides to earn more efficiently. This is a particularly effective strategy if you are having troub...
What if the Route Changes After I Claim a Ride?
November 20 2024 5:17pm
Occasionally there may be last-minute changes to a ride you have claimed. While we understand this can be frustrating, there are circumstances when this is unav...
Checking In for a Ride
March 8 2025 12:34am
You must check in for every ride 60-90 minutes before the ride begins, or as soon as you complete the previous ride if you have rides scheduled back-to-bac...
How to Cancel a Ride
March 8 2025 12:37am
Before you cancelWhile we understand that there are situations when a cancellation is unavoidable, we ask that you consider carefully when claiming rides and li...
Can I Continue Driving with HopSkipDrive if I Move?
March 26 2025 5:17pm
If you're moving to a new city where HopSkipDrive operates, you may continue driving with HopSkipDrive. In order to drive in a new area, you must complete a...
Can I Drive in Other Cities While Traveling?
March 26 2025 5:18pm
While HopSkipDrive operates in many parts of the country, you may not claim rides outside the area where you are certified to drive. This is because different a...